Individual customers

BIDV "opens the door" for customers to trade foreign currency online

BIDV

The rapid advancement of technology has reshaped the way financial transactions are conducted, driving the demand for safe, fast, and multi-functional foreign exchange (FX) services.

Keeping pace with the strong wave of digital transformation in the financial and banking sector, the Bank for Investment and Development of Vietnam (BIDV) proudly introduces its Online Foreign Exchange Service — a modern digital experience available on both BIDV Direct (for corporate clients via website and app) and BIDV SmartBanking X (for individual clients via mobile app).

This marks an important milestone in BIDV’s journey toward the digitalization of FX operations, offering customers a seamless, convenient, and optimized trading experience.

BIDV SmartBanking – Fast and Convenient FX Trading for Individual Customers

With the BIDV SmartBanking app, individual customers can easily perform a wide range of FX transactions — from buying foreign currency in cash to conducting online FX transfers or international remittances — flexibly meeting various legitimate purposes such as study abroad, business trips, travel, medical treatment, and family support.

BIDV guarantees competitive exchange rates and rate fixation at the time of order placement, provided that required documents are valid. This helps customers proactively plan their finances and stay protected against intraday market fluctuations.

Notably, BIDV offers special exchange rate incentives for customers purchasing foreign currency for study abroad purposes and BIDV Premier clients, applicable to popular currencies such as EUR, JPY, AUD, GBP, CAD, and KRW directly on SmartBanking.

BIDV Direct – Next-Generation FX Trading Platform for Corporate Clients

For corporate customers, BIDV Direct is a specialized platform delivering flexibility, efficiency, and modern convenience. Clients can initiate transactions anytime, anywhere — catering to the needs of multinational corporations, foreign-invested enterprises, and businesses engaged in international trade.

With just a few clicks to log in and enter transaction details, the system automatically displays competitive and flexible exchange rates, which remain fixed throughout the transaction process once the bank receives the order. This ensures businesses can control costs effectively and optimize financial performance.

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Superior Experience – Double the Benefits

Preferential rates – Simplified procedures – Rapid processing are the key advantages that BIDV delivers to customers trading FX on its digital platforms.

Guided by the philosophy of “Simplicity – Efficiency – Superior Experience”, both BIDV SmartBanking and BIDV Direct are designed to streamline every step of the transaction journey. Customers can also track transaction status and receive instant notifications directly within the app, ensuring a fast, transparent, and convenient experience at all times.

With BIDV Direct and BIDV SmartBanking, BIDV reaffirms its pioneering position in digital banking transformation, bringing both corporate and individual customers a modern, superior, and high-performing FX trading solution.

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