Notice of System Upgrade Schedule on November 1, 2025

• October 28, 2025, 12:00 AM

Dear Valued Customers,

In order to improve service quality, BIDV will upgrade its core banking system (Core Profile) from 4:00 AM to 5:00 AM on Saturday, November 1, 2025. During this time, services may be interrupted.

BIDV sincerely apologizes for any inconvenience caused and kindly requests your understanding.

For detailed information, please contact our 24/7 Customer Service Hotline: 1900 9247.

Thank you!