BIDV Direct - useful digital application for corporate customers

Elevate the user experience

Since 2018, BIDV iBank - BIDV's digital banking application for corporate customers - has been a trusted companion of corporate customers and has been recognized by many prestigious organizations through awards such as "Most Innovative Digital Application in Vietnam" (The Asiamoney - 2021), Sao Khue (VINASA - 2022), "Best Digital Transformation Bank in Vietnam" (EuroMoney - 2023, 2024)... However, in the face of rapid changes in technology as well as increasingly diverse needs of businesses, BIDV has decided to build a new BIDV Direct - a multi-utility electronic banking system to redefine user experience.

The first difference that BIDV Direct brings to customers is a new, modern interface. By studying UI/UX design trends of European and American banks and leading technology platforms such as Google, Apple,... BIDV has chosen to design the BIDV Direct interface in the style of "Minimalism but optimization", reducing visual pressure, simplifying operations, customers can use it easily from the first time.

The way to use financial and non-financial features has also been innovated, creating a friendlier and smoother experience. The platform allows for smart cash flow management and especially the ability to connect directly to the enterprise's ERP system, which will help automate and synchronize financial transactions. Not stopping there, BIDV Direct also integrates a series of streamlined and efficient services such as Accounts, Deposits, Automatic Salary Payments, Domestic and International Money Transfers, Public Services, Receivables/Payables Management, Trade Finance and Foreign Currency Trading, etc. BIDV also for the first time deployed to customers an electronic form (e-form) to completely digitize the service registration process for customers.

Serving more than 500,000 corporate customers - from small and medium enterprises to large corporations and groups - BIDV understands that each business has its own unique needs, so BIDV Direct focuses on personalization for each user role in the business. The flexible parameter system gives BIDV Direct the ability to decentralize strongly and unlimitedly, meeting a variety of decentralization needs from simple ones of SME customers, to complex control models with multiple layers of approvals of large enterprises.

One platform, one touch, multiple utilities

BIDV Direct has a prominent advantage when built on the most advanced technology platform today, providing outstanding performance, increasing processing speed, and meeting strict security standards.

Thanks to the "new from the root" technology, BIDV Direct has the ability to integrate and connect unlimitedly to technology and financial platforms and applications, helping customers only need to use a single account (Single Sign-On) to access all digital services for BIDV's institutional customers.

BIDV Direct creates a seamless, continuous experience for customers through Web/App/ERP platforms, integrated with the SmartOTP system. Digital trade finance platforms TradeFlat and online supply chain finance BIDV SCF will be integrated into BIDV Direct in the near future.

In particular, BIDV Direct possesses flexible scalability, allowing easy and unlimited development of new products and features in the future. The system also has the ability to connect to digital services outside the bank via BIDV Open API, expanding the value of use for businesses.

BIDV Direct is a testament to BIDV's determination to bring a completely different digital experience, affirming its commitment to becoming a trusted partner of businesses in the digital transformation journey, helping businesses welcome the future of comprehensive digitalization.

On the occasion of launching BIDV Direct, BIDV offers a series of incentives for fee exemptions and special privileges for each customer group. For more information and to register to use the service, customers can visit BIDV website, contact hotline 19009248 or the nearest branch for support.