BIDV Senior EVP received "Golden Rose 2025" award

The “Golden Rose” Award, organized by the Vietnam Chamber of Commerce and Industry (VCCI) every five years since 2005, aims to honor female entrepreneurs who have made outstanding contributions to the country’s socio-economic development. With the theme “Female entrepreneurs reaching new heights in the new era”, this year, nearly 100 outstanding female entrepreneurs nationwide were honored.

In the banking sector, Ms. Nguyen Thi Quynh Giao is one of the typical faces. At the ceremony, representing the honored female entrepreneurs, Ms. Giao also directly participated in the forum “Female entrepreneurs reaching new heights in the new era” to share her experiences with the female entrepreneur community.

With over 24 years of working with BIDV, Ms. Giao has held many key leadership positions in member units and departments at the Head Office and is currently Senior EVP of BIDV, Chairman of BIDV MetLife Life Insurance Company - a joint venture between BIDV and a partner from the United States. Ms. Giao is also the Head of the Card Association - Vietnam Banking Association.

With a history of 68 years of establishment and development, BIDV is the oldest financial institution in Vietnam, always steadfast in its mission of bringing benefits and conveniences to customers, shareholders, employees and the community. Since converting its operations to a commercial banking model in 1995, equitizing with its strategic partner Hanabank - Korea's leading financial group in 2019, especially in the past 10 years, BIDV has had a spectacular change in the field of retail banking service development. From a traditional bank providing financial services to businesses, BIDV has now become the bank with the largest individual customer base in the system of credit institutions with more than 22 million customers. By the end of 2024, outstanding loans and capital mobilization from retail customers have both reached and exceeded the 1 million billion VND mark. The number of customers using digital banking platforms has grown impressively – from 4.5 million in 2019 to more than 16 million in 2025.

BIDV’s efforts have been honored by The Asian Banker Magazine as “Best Retail Bank in Vietnam” for 10 consecutive years. This success is the result of the right strategic vision, solidarity and relentless efforts of BIDV’s team, including the mark of dedicated and creative leadership of Ms. Nguyen Thi Quynh Giao – Head of retail banking at BIDV.

Entering a new development phase, BIDV aims to become a multi-functional, modern bank, promoting comprehensive digital transformation. In particular, retail banking activities continue to be the strategic spearhead, focusing on redesigning the entire customer service process in the direction of "taking customers as the center", improving user experience, developing digital products such as BIDV SmartBanking, applying artificial intelligence (AI) and big data (Big Data) in customer management and care activities, towards a smart, convenient and personalized financial ecosystem.

Along with business achievements, Ms. Giao also actively promotes community activities, contributing to spreading the humanistic values of the BIDV brand. She is also a member of the Standing Committee of the BIDV Party Committee, in charge of youth work - the core force that BIDV always cares about, arousing the spirit of creativity and the desire to contribute, contributing to building a successor team with capacity, courage and modern thinking - meeting the development requirements of the bank in the digital transformation period.

The “Golden Rose 2025” Award is not only a worthy recognition for the efforts and dedication of Ms. Nguyen Thi Quynh Giao personally, but also a source of pride for the BIDV collective - a place that always encourages, honors and creates conditions for female leaders to promote their capacity, courage and intelligence in the journey of building a BIDV that is sustainable, humane and for the community.