Notice of System Upgrade and Temporary Service Interruption on August 15, 2026

Dear Valued Customers,

Bank for Investment and Development of Vietnam (BIDV) would like to sincerely thank you for your continued support and trust in BIDV’s products and services over the years.

As part of our banking technology modernization program, to enhance the quality of our products and services and better meet your needs, BIDV will perform a system upgrade from 3:20 AM to 4:20 AM on August 15, 2026(Saturday).

BIDV has carefully planned this upgrade to minimize any impact on your banking transactions and service usage. However, due to technical requirements during the upgrade process, certain features and services may be temporarily unavailable during the aforementioned time period.

We sincerely apologize for this inconvenience and hope for your understanding as you proactively plan your transactions. BIDV is committed to always safeguarding your assets, rights, and legitimate interests

If you need assistance, please contact our Customer Service Hotline at 19009247, BIDV’s official social media accounts on Facebook and Zalo (with the gold checkmark), or visit your nearest branch.

BIDV sincerely hopes to continue receiving your understanding, support, and partnership.

BIDV sincerely thanks you!