BIDV Direct – A Next-Generation Digital Banking Platform for Institutional Customers

Elevating the User Experience

Since 2018, BIDV iBank has been a trusted partner for corporate clients, earning prestigious awards such as “Most Innovative Digital Application in Vietnam” (Asiamoney, 2021), the Sao Khuê Award (VINASA, 2022), and “Best Digital Transformation Bank in Vietnam” (Euromoney, 2023 and 2024). In response to rapidly evolving technology and increasingly diverse client needs, BIDV has taken a bold step forward by launching BIDV Direct — a versatile e-banking platform that is redefining the digital banking experience.

The first notable difference is its modern, user-centric interface. Inspired by global UI/UX design trends adopted by leading European banks and tech giants like Google and Apple, BIDV has embraced a "Minimalist yet Optimized" design philosophy. This approach reduces visual clutter, simplifies navigation, and delivers an intuitive user experience from the very first interaction.

BIDV Direct also reimagines financial and non-financial transactions, providing a smoother and more user-friendly experience. The platform supports intelligent cash flow management and offers direct integration with corporate ERP systems, enabling automated and synchronized financial processes.

In addition, BIDV Direct offers a comprehensive suite of streamlined, high-efficiency services — including Account Management, Deposits, Payroll, Domestic and International Transfers, Public Service Payments, Receivables and Payables Management, Trade Finance, and Foreign Exchange services.

Serving over 500,000 corporate clients—from SMEs to major conglomerates—BIDV understands that each business has unique needs. BIDV Direct therefore emphasizes role-based personalization, featuring a flexible parameter system that supports robust, unlimited authorization structures. This approach accommodates both the straightforward delegation needs of SMEs and the complex, multi-layer approval workflows of large enterprises.

For the first time, BIDV has introduced electronic forms (e-forms), enabling a fully digital service registration process.

One platform, one access point, multiple utilities

Built on the latest technology, BIDV Direct delivers superior performance, faster processing speeds, and compliance with the highest security standards.

With its “new-from-the-core” architecture, BIDV Direct offers unlimited integration capabilities by connecting to various technology and financial platforms, which in turn enables customers to access all of BIDV’s corporate digital services through Single Sign-On (SSO).

The platform ensures a seamless omnichannel experience across the web, mobile app, and ERP, supported by integrated SmartOTP authentication. In the near future, BIDV will also integrate TradeFlat (digital trade finance) and BIDV SCF (supply chain finance) platform into BIDV Direct, creating a unified ecosystem.

BIDV Direct is designed with scalable flexibility, enabling the continuous development of new products and features. Through BIDV Open API, the platform also facilitates integration with external digital services, further enhancing its value for enterprises.

BIDV Direct embodies BIDV’s commitment to delivering a distinctive digital experience and reaffirms its role as a trusted partner in clients’ digital transformation journey, empowering businesses to embrace a fully digital future.

To celebrate the launch of BIDV Direct, BIDV is pleased to offer exclusive fee waivers, discounts, and tailored privileges for various customer segments.

For more information and to register for the service, please visit the BIDV website, call the hotline at 1900 9248, or visit your nearest BIDV branch for assistance.