customer
.jpg "BIC is offering 20,000 gifts to customers who purchase insurance through Bancassurance")
BIC is offering 20,000 gifts to customers who purchase insurance through Bancassurance
From August 15, 2026, to October 15, 2026, BIDV Insurance Corporation (BIC) is launching the “Peace of Mind, Gifts in Hand” customer appreciation program for customers who purchase insurance at BIDV service locations nationwide.
08/14/2026
BIDV launches a 50,000 billion VND preferential credit package for corporate customers
To help bolster capital for drivers of economic growth and small and medium-sized enterprises, BIDV is launching a low-interest-rate credit program with a total value of up to 50,000 billion VND, to be implemented uniformly across the entire system
08/10/2026
BIDV Contact Center—The Intersection of AI and EI in the Age of Artificial Intelligence
In the age of AI, the competitive advantage of the contact center industry no longer lies in how powerful a company’s AI is, but in the ability to combine machine intelligence (AI) with human emotional intelligence (EI) to create customer experiences that neither—if acting alone —could not fully and optimally deliver on their own.
07/31/2026
Updates to Forms, Terms, and Conditions for Corporate Customers
BIDV announces updates to the “Agreement on the Opening and Use of Payment Accounts and Services for Corporate Customers” form and the Terms and Conditions related to the opening and use of accounts and services for corporate customers at BIDV.
07/20/2026
BIC paid out more than 4.8 billion VND in BIC Bình An insurance benefits to customers BIDV in Đồng Tháp
BIC Cửu Long has recently partnered with BIDV Đồng Tháp to pay out more than 4.8 billion VND in BIC Bình An accident and health insurance benefits to a customer’s family
07/07/2026
BIDV pioneers the launch of a branch dedicated to FDI customers
On June 11, 2026, in Ho Chi Minh City, BIDV launched its FDI I Branch—marking a strategic step forward in the specialization of financial services for FDI businesses
06/11/2026
BIDV Opens the Tây Bắc Củ Chi Branch
To improve service quality and provide an optimal experience for customers, BIDV’s Cu Chi Branch has officially opened its new branch, the Northwest Cu Chi Branch.
05/28/2026
BIDV Han Thuyen Branch - Elevating the Customer Experience
On May 4, 2026, to celebrate the 69th anniversary of the founding of BIDV, the Hanoi Branch held a grand opening ceremony for the Han Thuyen Branch Office at 34 Han Thuyen Street, Cua Nam Ward, Hanoi.
05/05/2026
Retail Banking Transformation: A Journey to Lead
The year 2025 came to a close for BIDV not only with impressive growth figures, but also with transformative changes taking place quietly yet profoundly at every branch and transaction office across the country.
04/28/2026
Loan Customer Incentive Program
Dear Customers, BIDV is launching a special promotional program exclusively for our loyal loan customers from May 1 through May 31, 2026.
04/28/2026
Notice Regarding the 2026 Update to Customer Identification Information
In accordance with legal regulations regarding the updating of customer information, BIDV would like to inform you and kindly request that you update your information if there are any changes to the details you have registered with BIDV, including the following:
03/26/2026
Unforgettable memories of a culture of kindness and compassion
A simple yet meaningful story of the culture of kindness BIDV and our customers from over 30 years ago.
03/26/2026
Twenty years of unwavering trust
"Customer-centric" is not just a slogan—it’s the attention to even the smallest details that we’ve cultivated over the past 20 years at BIDV.
03/16/2026
Nam Thai Nguyen: Significant progress in implementing the R project
BIDV Nam Thai Nguyen has made significant progress in implementing the RBT project, achieving impressive results that demonstrate the resilience, discipline, and ambition to lead of a united team.
03/09/2026
SMART FINANCIAL MANAGEMENT: GUIDE TO SETTING UP BALANCE ALERTS ON BIDV SMARTBANKING
In the digital age, controlling your cash flow instantly not only helps you manage your spending effectively but also acts as a "shield" to protect your bank account. To provide maximum support to customers, BIDV has integrated the "Balance Fluctuation" feature directly into the SmartBanking app with a variety of flexible options.
02/25/2026
Stock investment on BIDV SmartBanking: "Easy start – Solid investment"
BSC & BIDV are making breakthroughs in personal finance management – integrating spending and investing in the BIDV SmartBanking digital banking app.
02/12/2026
Announcement of the list of customers eligible to receive the Bính Ngọ New Year horse chess set gift
Dear Valued Customers,
02/02/2026
.png "Welcome the Year of the Horse with super deals from BIDV SME Fast Track 2026")
Welcome the Year of the Horse with super deals from BIDV SME Fast Track 2026
Welcome the Year of the Horse with expectations of breakthroughs and speed. BIDV presents SMEs with the "SME Fast Track 2026" incentive program. The program is the key to solving capital, operating cost, and financial technology challenges, helping small and medium-sized enterprises (SMEs) accelerate right from the starting line.
01/27/2026
Stop at the right time - fully protect customer trust
Recently, at the priority transaction space of BIDV in Binh Duong, a situation occurred that left many emotions and also served as a profound professional lesson for bank staff.
01/24/2026
Notice of Supplier Selection Results
The "AI Application Tools for Call Quality Management at the Customer Care Center BIDV" package belongs to PAMS "AI Application Tools for Call Quality Management at the Customer Care Center BIDV".
01/12/2026
Receive remittances at BIDV and win 04 iPhone 17s
With the desire to bring joy and good fortune to customers during the 2026 Lunar New Year, BIDV is launching the "Receive Remittances - Welcome the New Year Together" promotion for individual customers using Western Union remittance services.
01/09/2026
.jpg "BIDV Welcome to the Year of the Horse 2026 - Break through aspirations, secure the future")
BIDV Welcome to the Year of the Horse 2026 - Break through aspirations, secure the future
In the vibrant red of the New Year, we sincerely wish our valued customers and their families abundant health, complete peace, and lasting prosperity.
01/09/2026
Join BIDV in welcoming the New Year 2026 with the "Lucky Code - A Complete and Abundant Tet" promotion.
Welcome to the Year of the Horse 2026, BIDV is launching a comprehensive promotion program called "Lucky Code - A Complete and Abundant Tet".
01/08/2026
🧧Change the calendar - Welcome the new year
BIDV – 2026 Lunar New Year Calendar "Successfully Achieved" for our valued customers Smooth start – Four seasons of prosperity – Brilliant success 🐎
01/01/2026
Save during the festive season, welcome the spring fortune with BIDV
At the end of the year, amidst the hustle and bustle of wrapping up the past year and preparing for the new one, BIDV brings you a savings program tied to good fortune and faith for a fulfilling spring.
12/31/2025
Discussion: Banks and the 4 T's
While discussing the cultural values of banks, we respectfully present an article by Kinh Bac (the late Chairman of the Board of Directors of BIDV, Nguyen Van Doan) for your reference.
12/22/2025
BIDV Ba Ria opens Premier Priority Transaction Space - Elevating customer experience
The priority trading space affirms our commitment to enhancing customer experience, providing specialized financial solutions, and supporting sustainable development.
12/20/2025
Accompanying FDI customers
Ho Chi Minh City – On December 16th 202, BIDV successfully organized a seminar under the theme “Shaping Vietnam’s new era together with FDI enterprises”.
12/18/2025
BIDV received 4 awards at the Mastercard Customer Forum 2025 event.
On December 5th, 2025, at the Mastercard Customer Forum 2025, BIDV once again affirmed its pioneering position in the card and digital payment market by being honored by Mastercard in four important award categories.
12/10/2025
