customer

Dear Valued Customers,

Welcome the Year of the Horse with expectations of breakthroughs and speed. BIDV presents SMEs with the "SME Fast Track 2026" incentive program. The program is the key to solving capital, operating cost, and financial technology challenges, helping small and medium-sized enterprises (SMEs) accelerate right from the starting line.

Recently, at the priority transaction space of BIDV in Binh Duong, a situation occurred that left many emotions and also served as a profound professional lesson for bank staff.

The "AI Application Tools for Call Quality Management at the Customer Care Center BIDV" package belongs to PAMS "AI Application Tools for Call Quality Management at the Customer Care Center BIDV".

With the desire to bring joy and good fortune to customers during the 2026 Lunar New Year, BIDV is launching the "Receive Remittances - Welcome the New Year Together" promotion for individual customers using Western Union remittance services.

In the vibrant red of the New Year, we sincerely wish our valued customers and their families abundant health, complete peace, and lasting prosperity.

Welcome to the Year of the Horse 2026, BIDV is launching a comprehensive promotion program called "Lucky Code - A Complete and Abundant Tet".

BIDV – 2026 Lunar New Year Calendar "Successfully Achieved" for our valued customers Smooth start – Four seasons of prosperity – Brilliant success 🐎

At the end of the year, amidst the hustle and bustle of wrapping up the past year and preparing for the new one, BIDV brings you a savings program tied to good fortune and faith for a fulfilling spring.

While discussing the cultural values of banks, we respectfully present an article by Kinh Bac (the late Chairman of the Board of Directors of BIDV, Nguyen Van Doan) for your reference.

The priority trading space affirms our commitment to enhancing customer experience, providing specialized financial solutions, and supporting sustainable development.

Ho Chi Minh City – On December 16th 202, BIDV successfully organized a seminar under the theme “Shaping Vietnam’s new era together with FDI enterprises”.

On December 5th, 2025, at the Mastercard Customer Forum 2025, BIDV once again affirmed its pioneering position in the card and digital payment market by being honored by Mastercard in four important award categories.

In the final months of 2025, the BIDV system witnessed a strong wave of transformation into a new Retail and Service model (RBT) at branches nationwide.

In the banking world, which is considered dry and stressful, Ms. Ngo Thi Lien Huong - Director of Customer Service Center BIDV - chose for herself a different leadership style: leading with intelligence, nurturing with heart.

To accompany and promptly support customers in accessing capital for production and business purposes, as well as meeting essential consumption needs such as buying a house, purchasing a car, and family expenses, BIDV is launching a preferential interest rate program for personal loans in 2026 with many flexible loan packages, competitive interest rates, and diverse terms.

The journey of transforming the RBT model at BIDV Hong Ha is a strong transformation in the thinking, capacity and spirit of the entire branch.

Dear Valued Customer,

With just 3 simple steps, businesses/small traders can create orders and sell on Myshop pro

With just a few simple steps on BIDV SmartBanking, Business Households and Small Traders can order and connect speakers.

Integrated directly into the digital banking application BIDV SmartBanking, the MyShop Pro solution is like a platform that "manages everything in one banking application".

From now until March 31, 2026, shop owners/small traders only need to link their BIDV account with the management/sales software (PMBH) to immediately receive a maximum incentive of 1 million VND/customer.

Paying taxes has never been easier. Quickly "pay taxes quickly and well" via BIDV SmartBanking to make your work and business smooth and favorable at the end of the year...